Office Notice

Our new patient portal and app

We've moved to a new system, and setting up your account now saves you time later. Here's what to do.

What changed?

On June 2 we moved to athenahealth, with a new portal and app called athenaPatient. Use it to message us, check results and visit notes, and handle appointments from your phone or computer. Your records and appointments came over on their own, so there's nothing for you to move.

What to do now

  1. 1

    Create your account

    On the athenaPatient sign-in page , select Sign up and follow the prompts. Already had an athenahealth login, from another practice or before? Sign in with that one instead of making a new account.

  2. The athenaPatient menu, opened from your name in the top corner, with Family Access Settings at the bottom
    2

    Add your under-18 family members

    Do this from the web (it isn't in the app yet): click your name in the top corner, choose Family Access Settings, then Add Patient. Enter each child exactly as they're on file with us: name, date of birth, and your relationship.

    The Family Access screen, with your family members listed and the Add Patient button below
  3. 3

    Get the app

    Once you're set up, download athenaPatient for messages, results, and appointments.

    iPhone Android

Why set it up before your visit?

When you have a visit coming up, we'll text and email you a check-in link, usually about a week ahead. Fill it out from home (your info, insurance, forms, medications, your child's history) and check-in takes seconds when you arrive. No clipboard in the waiting room.

Create your account

One more thing

We're still learning the new system, so appointments are a little more limited over the next few weeks while our team trains up. Thank you for your patience, and for being kind to our staff while we settle in.

Need records from before June 2?

Open your old PCC portal (read-only through August 2026)

Frequently asked questions

All Watchung Pediatrics offices moved to athenahealth on Tuesday, June 2, 2026.
Yes. Lactation, nutrition, social work, new parent classes, and same-day sick visits all continue as before.
Your records and appointments came over to athenaPatient automatically. Your old PCC portal stays available, read-only, through August 2026 if you need to look back at older lab results, visit notes, or messages.

Questions?

Call any office and a team member will help.